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Personal service creates a real impact.
Office supplies shouldn’t be an afterthought – having a reliable supplier who not only understands their own product range, but also understands your business and your requirements, is crucial. Impact Office Supplies does all that and more.
We are an Australian-owned company who are passionate about what we do, and strive to provide the best service possible. If you want your business to make a real impact… it’s time to talk to us.
Any serious office supply business can promise an impressive product range, fast delivery and competitive prices. Most will also offer an easy ordering system and reliable customer service. Impact Office Supplies is different. Of course we provide all of the above (and more). But where we really stand out from the rest is with our friendly, personal approach. As opposed to the larger, multi-national office supply companies, our business is operated by a small team of dedicated and experienced staff.
Our staff are passionate about their work and their customers. They come to work everyday with a smile on their face. They have strong relationships with their customers, and are committed to delivering the best service and advice they possibly can.
Our greatest assets
We know that our company’s strongest assets are, and always will be, our staff. Our key staff members all have between 10–25 years industry experience. This means they have the knowledge and expertise to determine exactly what our customers require, and the best way in which we can help.
To me, customer service starts with empowering your staff with the tools and training to give them the ability to make decisions.
The immediate benefit of this logic is that all staff learn to become responsible thinkers and follow through with any commitments they make.